Our aim is to dispatch all orders within 3 working days after you have ordered. Occasionally there may be a delay of up to a week to receive your order. We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods there may be a delay of up to a week - please bear with us at the current time.
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched. In your dispatch confirmation email, we will include any relevant tracking numbers, allowing you to track your parcel with FedEx.
All deliveries will be tracked and although not signed for at present they will take a photo of the delivery at the address. Please include a phone number AND email address for the recipient or yourself to receive delivery updates. If you do not we cannot accept responsibility for late deliveries, as giving our courier a way to reach you is vital for a successful delivery.
If you have any special instructions for delivery, such as leaving your parcel with a neighbour, please include them in the special instructions section at the checkout. Please note that our couriers will not respond to notes left on doors for security reasons.
If you have any queries regarding your delivery please email us at firstname.lastname@example.org.
We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.
If your package arrives damaged, please contact us as soon as possible by email at email@example.com. We will then advise you on the best course of action. In most cases, we will ask you to send us a photograph and a description of the damage. Please do not return a damaged order to us without contacting us first.
Wonderful 30th August 2021
Wonderful company, helpful and very professional and wonderful products
Wonderful 31st August 2021
Breakfast has never been so good.
Fab chutney 20th September 2021
I had this at a restaurant & found out you supplied it, so just had to buy of the best chutney ever!
Delicious 10th September 2021
We came across this product whilst on holiday in Cornwall, asked the Chef if it was homemade, he said yes but not by him and we were given the details of Hogs Bottom Farm. Thank you Chef. Delicious.
AMAZING!!! 8th September 2021
I got a bottle at a local cafe close to me, when they ran out I went on line and bought a few bottles! Best chutney EVER!!!
Best ever marmalade 15th November 2021
Found this in a Devon farm shop in August 2020 while on holiday. Had forgotten marmalade could taste so good. Has a nice sharp taste which is so much nicer on toast than anything I've had before. Have not bought another brand of marmalade since as most now seem too sweet.